Frequently asked questions

Everything you’d like to know

Pricing, appointments, fonts, languages and what you can bring in — answered in one place.

Still curious?

We’re happy to help

Mel is always happy to answer questions until you’re 100% happy with your engraved gift.

Do I need an appointment?

Yes — we work by appointment only so every piece gets our full attention. Book a time through the contact form, call 905-923-4205, or start with a free 15-minute online consultation.

How much does engraving cost?

Metal, glass, wood and laser engraving and custom creations start from $15. Wood burning and hand etching start from $37.50 and are priced per 30 minutes of hand work. Your final quote depends on the item, design and quantity.

Is a deposit required?

Metal, glass, wood and laser engraving appointments are secured with a $10 deposit, which goes toward the cost of your engraving.

What is your cancellation policy?

Please cancel or reschedule at least 24 hours before your appointment. Without 24 hours’ notice, the deposit is forfeited. All deposits go towards the cost of services rendered.

Can I bring in my own item?

Absolutely. Whether you bring in your own items or buy from us, we can bring your vision to life. We check every item first to choose the safest, best-looking engraving method.

Can you engrave in other languages?

Yes — we proudly offer engraving in every written language, from French and Arabic to Hindi, Greek, Chinese and beyond.

Which fonts can I choose from?

Choose from over 40 engraving fonts, including scripts, Old English, block and outline styles. Custom fonts and designs are available on request for an additional fee.

Can you reproduce handwriting, fingerprints or paw prints?

Yes. We can replicate a loved one’s handwriting and engrave fingerprints or paw prints onto jewellery, keepsakes and more.

Do you take corporate or bulk orders?

Yes. We engrave company logos onto gifts such as coasters, tumblers, keychains and jewellery, and handle matching sets for teams and events.

Do you sell Zippo lighters?

Yes — we are a proud retailer of Zippo Canada with a curated selection ready for engraving. Special orders need a minimum of 2–3 weeks for shipping.

What happens in an online consultation?

It is a free 15-minute video call where you can show us your item, ask whether it can be personalized and plan fonts, layout and pricing before booking.

Where are you located?

Our studio is at 85 Barlake Avenue in Hamilton, Ontario (L8E 1G9). Visits are by appointment only — we will share arrival details when we confirm your booking.

Ready to create an everlasting memory?

Book a free 15-minute online consultation, or send us your idea and we’ll quote it.